Leap Platform | A Simpler Software Experience

Commercial Growth Network

A Simpler Software Experience

Leap gives customers one accountable team from evaluation through adoption, support, and renewal, making software easier to buy, manage, and grow with over time.

Leap Offers A Different Model

A more consistent way to work with software vendors

Leap is a Commercial Growth Network for enterprise software. Through Go-to-Market-as-a-Service, Leap extends a vendor’s commercial organization and provides customers with a more consistent way to evaluate, adopt, support, and renew software solutions. Instead of navigating different engagement models for each vendor, customers gain a single accountable team that remains involved throughout the relationship.
Simply put, Leap:

Helps customers evaluate software and simplify buying

Leap keeps the buying process moving by guiding evaluations, coordinating the right resources, and managing pricing, onboarding, and next steps through the customer’s preferred channel partner.

Stays involved after the transaction

Leap stays engaged as customers adopt and use the technology. The account history and original requirements remain part of the relationship, so customers do not have to start again when their needs change.

Provides a clear path to support

When customers need help, Leap connects them with the appropriate resources and provides a clear point of contact.

Brings continuity to renewal

Because Leap stays involved throughout the relationship, renewal discussions begin with an understanding of what the customer purchased and how the software is used. Customers gain clearer visibility into upcoming renewals and a more coordinated quoting process.

A Unified Model: customer success, sales, renewal and growth, and marketing, connected in one cycleA Unified Model — Customer Success, Sales, Renewal & Growth, Marketing.

About Leap

A Go-To-Market as a Service platform

Most organizations rely on solutions from multiple software vendors, each with its own sales process, support model, and renewal experience. That can make software harder to evaluate, adopt, and manage over time. Leap creates a more consistent experience across the software lifecycle, helping customers move from evaluation to renewal with greater continuity, visibility, and confidence.

As a wholly owned subsidiary of TD SYNNEX, Leap combines dedicated commercial execution with the scale of a global technology ecosystem.

One relationship from evaluation through renewal

Leap stays involved throughout the software relationship, so customers do not have to start over when their needs change.

Four numbered steps: 01 Evaluation, 02 Purchase through a preferred partner, 03 Ongoing support, 04 RenewalEvaluationPurchase through a preferred partnerOngoing supportRenewal

The Synergy of Specialization

When both sides of the business focus on their core discipline, the entire ecosystem strengthens

The Software Vendor Role

Product Innovation

Liberated from the operational burden of managing sales teams, customer success, and partner ecosystems, you are free to build the world’s best software.

Core R&D & IP Development
Innovation Roadmap Control
Product-Market Fit Mastery

The Leap Platform Role

GTM Execution

Leap Platform operates as your central point of responsibility. We drive adoption, handle the complexity of global expansion, and deliver a unified experience.

Global Sales Orchestration
Net Revenue Retention
Ecosystem Recruitment

Solutions supported by Leap

Symantec and Carbon Black

Leap supports organizations evaluating or using security software from the Symantec and Carbon Black portfolios.
Broadcom develops and advances the technology. Leap manages the customer-facing commercial relationship, while customers continue to purchase through their preferred channel partners.

Leap’s role is to help customers identify the right solution for their environment and provide continuity after the transaction.

Work with Leap

Partners and resellers

Develop supported opportunities while retaining the transaction

Leap helps partners work with supported software portfolios through a more coordinated commercial model.

Partner with Leap

Software vendors

Reach and support customers using shared infrastructure

Leap provides Go-to-Market-as-a-Service to software vendors that want to reach customers without building every commercial capability themselves.

Bring your software to market

Make your security software relationship easier to navigate

Leap helps you evaluate the right solution and stays involved after the transaction, giving you one accountable team through renewal.